Shipping policy

At Case Culture, we’re committed to delivering your order as quickly and safely as possible.

Processing Time

* Orders are processed within 1–3 business days.
* Orders are not processed on weekends or public holidays.

Shipping Times

* South Africa: 5–10 business days
* International Orders: 7–21 business days

Shipping times may vary depending on your location and carrier delays.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your package’s journey.

Shipping Costs

Shipping costs are calculated at checkout based on your location.

Free shipping may be available on selected promotions and qualifying orders.

Delays

While we strive to meet estimated delivery times, delays caused by customs, weather, high shipping volumes, or courier services are beyond our control.

Incorrect Addresses

Please ensure your shipping address is correct before placing your order. Case Culture is not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date and we will do our best to assist.

Contact Us

For any shipping-related questions, please contact us at:

Email: support@nthabiimangala@icloud.com

Case Culture
Protection. Personality. Culture.

Protection. Personality. Culture.